My prediction is that on-line retailers will be the next to seek a federal bail out.
I placed an order on Amazon.com a few weeks ago for 3 items…….Christmas presents. They shipped the $45 order via USPS. When I received an email that the package had been delivered, but never showed up, I emailed Amazon. They simply just re-shipped the entire order, this time UPS.
As it turns out, both packages arrived on my desk the same day. When I contacted Amazon that I received both packages, they declined to have me ship back to them one of the packages.
I’m guessing that the cost of freight and personnel (and benefits) to process the return outweighs their cost of the product. So either they pay alot for shipping and personnel, or not very much for their product. Either way, it just seems counter-intuitive to me to decline to get the product back.
P.S. I sold the duplicate items on Ebay for more than I paid for the originals!